Even though this series is compared to "Upstairs Downstairs", it stood on its own feet as a first rate drama about an extremely interesting Cockney character going from getting her job in service to becoming the best chief in Britian and running the most famous private hotel in London.The ENTIRE cast was superb, with Gemma Jones performing the part of a lifetime with power, wit and grace.For the life of me, I can't understand why BBC chose not to release this on DVD....instead they leased it to Acorn video and the quality is no better than the VHS version the BBC issues years ago. Some of the episode are such lousy visual quality that it's hard to enjoy them.I own both sets on VHS and was first-in-line to the buy the DVD......but crickey, the quality on the two DVD sets is so mediocre.

This show was one of the best British series ever imported to the States. I watched every episode and was the most entertained by the story, the relationships, the detail to clothing, the acting, and especially as I was a working chef at the time, the food. Seeing Gemma Jones make her character so real from her very humble beginnings at the bottom of the kitchen staff to become a renowned chef and hotel owner was probably a fantasy of mine in the 20th century. I absolutely loved this show and wish I could get it on DVD. I wish we had more good TV like this today. To me even Upstairs Downstairs which I also loved was not as good because the story was more long winded and drawn out. Would someone please bring back good drama to TV.

This extraordinary series, so greatly loved by Britons, deserves a new generation to view and be mesmerized by the wonderful acting, writing, direction, and costumes. It is still compelling 25 years after it was made and still ranks as one of the most superb examples of what truly grand television can be. Most of the show feels as if you are sitting front-row in a theatre with the actors within inches of your seat but occasionally the production ventures outside when, perhaps, it starts waxing a tad towards "drawing room soap opera." Still, trust me, this series, and its stalwartly resilient characters, will become forever etched in your heart, as they have in mine.When you are finished with this series, it is truly like losing a good friend. You are more than sad to see it go and lament the loss of anything else to watch. (Yes, there's always "Upstairs, Downstairs," but, for my money, the Duchess has more beauty, comedy and heartwrenching drama than the "Upstairs" gang could even contemplate!)

If you loved the BBC mini-series "Upstairs, Downstairs", you will adore "The Duchess Of Duke Street". Produced by some of the same people, with many of the same actors popping up in character roles, it almost feels like a re-visiting of the Bellamy household to some extent. It's the same Victorian-Edwardian time period, similar examinations of the class differences between servants and masters, same colorful, plucky people going through life discussing politics, war, scandals, etc. Gemma Jones as Louisa Trotter is utterly fantastic in her role, showing multi-layers of this Cockney girl's character that are absolutely fascinating to watch. Gemma had the role of a lifetime in Louisa, and she is simply unforgettable. Christopher Cazenove is so handsome as Charlie Hazelmere he just about takes your breath away. He brightens up every scene he is in with his presence, adorable smile and flashing eyes. Joanna David is touching as the tragic and anorexic Margaret. All the secondary characters will touch your heart and leave a lasting impression: Mary, Starr, The Major, and the hysterically funny Mr. Merriman (same actor who played Soames' father in the original "The Forsyte Saga"). This series is definitely worth the money to obtain all 31 episodes in the currently offered two VHS boxed sets. Just wish it were on DVD. After I purchased mine I watched the entire series straight through on one weekend; it was completely addictive. The video prints for Duchess are of much better quality than the ones for Upstairs, Downstairs, which were grainy and off-colored for the most part. Plus another positive: each tape has three episodes blended into one, without being interrupted by end titles and music. This allows for smooth transitions and a more enjoyable viewing experience, almost like watching a movie. Duchess Of Duke Street is a must-have series for all people who love quality British television.2006 Update: there are now DVDs for this series, Series One. Hooray! We're anxiously awaiting a DVD box collection here in the US for Series Two.