Often it is said that you can define a country by the way it deals with that thorny business known as sex. Personal Services is as English as it gets about sex. Based very loosely on the life of English madam Cynthia Payne, Personal Services takes the character of Cynthia Painter and follows her progress from London waitress to a brothel keeper or 'Madam'.It starts with an accident. Madam is renting out flats but her clients (particularly one) don't pay her rent so she has to pay her landlord in a different way, by offering him sexual favours. Pretty soon, she starts to do this on a regular basis. Usually her clients are old men or men with a particular 'kink' such as wearing rubber and being locked in a cupboard with only a panic button for company. Others prefer being treated like naughty school boys and being spanked by matron or mistress. All this is done in the only way it can be done, the English style, accompanied by ribald comments about male anatomy, cups of tea, transvestites called 'Dolly' and, of course, the law, the police and eventually the crown court judge (who happens to be a Painter client).It is Belle De Jour without Catherine Deneuvre and with a lot more fun and more honesty. And of course, loads of tea and biscuits.

beautifully acted, unexpectedly moving, hilarious, and at times very, very dirty, this film is "inspired by" the life of cynthia payne, one of the most notorious madame's in britain's history - julie walters is brilliant as a woman who evolves from a waitress struggling to make her rent, to a successful businesswoman running a brothel that caters only to "kinky sorts" - through all of it, she raises a son, forces her father to come to terms with the person his daughter has become, and has difficulty with the "charles and diana" ideal of love that she can never find for herself - perhaps the greatest quality of this film, though, is its ability to shock at every turn - just when you thought you'd seen just how honestly funny kinky sex can be, think again...

Personal Services is an exceptional film that has been underrated, ignored and obscured by the avalanche of goon comedies which crowd the late 80's and 90's. Its portrait of a kindly brothel keeper do-gooder (which might be described as the kinky, middle aged s&m version of Austen's Emma) is so packed with outrageous imagery, one could forget to admire its level headed attitude toward sex. The glee it takes at exposing the absolute silliness of adults on the subject, as well as its constant stabs at the hypocrisy of the British middle class makes it stand out. Neither of those subjects are particularly unknown to British comedy, of course, but Personal Services never lets up, and skewers so many shoddy English values at the rate of swatting flies.The film is a strong departure of style for Terry Jones, its director, whose former The Meaning of Life would lead us to imagine another style altogether. Certainly he is drawn to the material for its surrealistic and madcap flavor, but he surprisingly brings qualities of realism, detail and nitty-grit to the episodes that help keep the film grounded in a believable social milieu.The script, by David Leland (Mona Lisa) is a fictional account that follows the rise of Cynthia Payne, the English madame who became the darling of the English press after several arrests in the middle 80's. Leland also wrote and directed a film released the same year (Wish You Were Here) which captures Payne in her teen-age years, but Personal Services is much tighter, rapid-fire and more ambitious.The film veers between outrageous comic episodes and very real emotional moments that reflect the social realist scenes of earlier English films like A Taste of Honey and Room at the Top. The struggle of a woman deciding whether to take the plunge and become a prostitute; the scene where the heroine confronts her distant dad at her sister's wedding; the scenes that reflect the loneliness and isolation the heroine feels may not seem appropriate in a pull-out-all-the-stops laugh fest, but they help to deepen the themes of the film, and give it both depth and breath. One of the more melancholy themes that stays dominant in the film is the deep emotional price one must pay for being a non-conformist.The vivid imagery Jones brought to the Monty Python films serves an equally symbolic purpose here. The image of a prostitute with angel's wings flapping pitifully about a moonlit garden as she tries to escape the policeman who tackles her is an image which welds perfectly the film's sacred and profane themes and is unforgettable. And there are so many daring, in your face scenes ––the discipline scenes in the brothel; the exposure of Dotty in the john; the marvelous gift the madame gives both her father and son–– and they keep the film more surprising and fresh than most sex comedies of the 90's.Julie Waters gives one of her wittiest, shaded, and full performances but she is only one–– the many character actors in the film are perfect in tone and work together in extraordinary ways. The film serves as a reality check about one's own up-tight attitudes about sex. (Your own squirming should be a revelation! ) American viewers need to be very much on their toes, however, because some of the funniest dialogue is rapid (with authentic accents) and often thrown away. Also helpful is to realize the slang expression `willie' does NOT refer to a dolphin, but to a guy's you know what.I am always running into people who discovered this film on their own, and hold it high on their list of the greatest comedies. I urge you to discover it for yourself!

Very funny movie, one of my favorites. The entire cast was great but Julia Walters was excellent, as always. "Popazokaloo" should have become a household word, apparently not enough people saw the movie. The scene in the loo will make you laugh till you cry. I find it interesting that the men I know that have seen the movie don't find it as amusing as the women who have viewed it do. (Watch it and draw your own conclusions about my observation.)