I'm not sure how scripted each of the episodes of this program is. I believe some of the customers are extras hired in case the CEO does a really bad job. But many of the companies represented here are strong companies needing no extra publicity, and CEOs are on busy schedule, so I can't believe that they'd do this just for the fun of it.In any case, I was impressed with some of the CEO that appeared in the show. I have to confess that I haven't seen all the episodes, so I may have missed some, but here's some of the CEOs that caught my attention:Coby Brooks CEO of Hooters: 'had real no-nonsense attitude about things, but you could tell that he cared about the employees (and many other things). I'm sure there will be a second coming of Coby Brooks in the future.Rick Arquilla COO of Roto-Rooter: Again had real no-nonsense attitude, but sincerely thinking about the good of the company, and its employees.Kim Schaefer CEO of Great Wolf Resorts: Someone who can walk the walk as well as talk the talk. Focused without being overly serious, and yet serious.As you can see my preference is for CEO who have no-nonsense attitude but has good sense of humanity. Running a company is serious business, and I think flashiness is not a required component of CEO's style. Of course I'm not against any of the flashy CEOs that came on this show.This is a really interesting show that shows what it takes to run a company. CEOs appearing here shows some quality of what it takes to be on top. And it shows even if the story IS scripted.It's a great show that shows the picture from both sides. And maybe something like this should be taught in business schools. It's a kind study that is very much needed for every corporation. But I wouldn't know if I'd have the guts to go undercover in my own company whether its for a show or no show.

although its a good show its fully scripted.So lets start which guy is going to the job for the first day with the whole camera crew and then (TO ALL EPISODES ) they seat down with the manager and they talked about their DIFFICULTIES in personal life ?which manager will talk about personal life with a TRAINEE average worker? does that sound like a reality for you? and at the end the boss ALWAYS rewards those managers who had difficulties and they always promoted them.what kind of average employee goes around to the whole areas of the company to work with the whole camera crew? in business YOU Don't get to choose where to work, u get a job in the area/major that there is a need for an extra worker.its the same procedure and scripted of the show and they follow it all over the time. even the managers and the whole staff they know it that its scripted.

Instead of picking a few at the end of show to advertise what a great boss they are? These are usually minimum wage jobs. The workers are treated poorly, while the CEO's profit enormously from the workers under-paid labor and shoddy working conditions. Is the public so mal-informed as to think any of these bosses truly give a blank about anyone but themselves? One shudders to see this show has garnered "awards.' Sad, sick commentary on a society with such enormous income inequality. An inequality that has never been seen in our history. I wonder how these workers support their families. How do they the send their kids to college? How to they survive from week to week?

During these tough times it's nice to see a show that is made in an effort to put the masses at ease. For many years I personal have said that most boss figures in companies have lost touch with what really goes on with front line business. This show is now putting those leaders to the test and it proves that many are not qualified to work in their own companies. It was a very touching episode, and the boss for the premier was very likable...however about 50% of the show seemed staged. I would have felt better if there had been some more honest interaction. On a final note... I do feel that this show has some very good qualities and I actually feel that the boss from the pilot was quite sincere about making changes for the better in policy for his front line workers.