This series honestly encapsulates real personal lives based around a realistic workplace in northern England. The desperation combined with the simple pride derived from a job well done is conveyed superbly. The setting, in England, is less relevant than the basic human desire to collectively preserve a happy & efficient workplace where people are considered as individuals & allowances are made accordingly. It's a particularly interesting study of the relationship between management & labour & a genuine analysis of the symbiosis therein. In this frightening world of globalisation this series will hopefully help in reminding all of us that we are all still capable of expressing ourselves as individuals & being credited accordingly.